Question 1

Are Zyxel products covered by warranty?

Accepted Answer

Yes, all Zyxel products sold by Comsys Pacific are brand new, sealed, and covered by the full manufacturer's warranty. Check the product listing for the specific warranty period.

Question 2

Do you offer trade pricing on Zyxel products?

Accepted Answer

Yes, any registered business in Fiji or the Pacific Islands can apply for a Comsys Pacific trade account and receive volume pricing and 30-day credit terms.

Question 3

What Zyxel products do you stock?

Accepted Answer

We stock a wide range of Zyxel networking products, including routers, switches, access points, and network security appliances. Browse the Zyxel brand page to see the full range.

Question 4

Do you ship Zyxel products to Fiji?

Accepted Answer

Yes, we ship Zyxel products to Fiji, as well as Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and other Pacific Islands. Delivery times vary depending on your location.

Question 5

What is the warranty on Zyxel routers?

Accepted Answer

Zyxel routers come with a manufacturer warranty. The length of the warranty varies depending on the specific model. Check the product listing for details.

Question 6

Can I return a Zyxel product if I change my mind?

Accepted Answer

Yes, Comsys Pacific offers a 30-day return policy on all Zyxel products. The product must be returned in its original condition, with all packaging and accessories.

Question 7

How do I choose the right Zyxel router for my needs?

Accepted Answer

Consider the size of your network, the number of devices you need to connect, and the features you require. If you need help, please contact us.

Question 8

Do you stock Zyxel security appliances?

Accepted Answer

Yes, we stock a range of Zyxel security appliances, including firewalls and VPN gateways. These can help protect your network from threats.

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