Shipping Information
Pacific Islands Delivery
- Fiji: 5-10 business days
- Papua New Guinea: 7-14 business days
- Vanuatu, Solomon Islands: 7-14 business days
- Samoa, Tonga: 10-21 business days
- Shipping rates calculated at checkout based on weight and destination
Tracking
All orders include tracking. You'll receive tracking details via email once your order ships. Track your order anytime via your account or our order tracking page.
Shipping to the Pacific Islands Made Easy
At Comsys Pacific, we've streamlined our shipping process to make buying IT hardware from Fiji and across the Pacific Islands as convenient as possible. When you order from our online store, you'll receive a confirmation email with your order details and estimated delivery timeframe based on your location.
We partner with trusted courier companies that specialize in Pacific Islands deliveries, ensuring your new laptop, printer, networking equipment or accessories arrive safely. For customers in major centers like Suva, Nadi and Lautoka in Fiji, delivery times are typically faster than to remote locations. All shipments include tracking information so you can monitor your order's journey.
Business customers with trade accounts enjoy priority dispatch and can arrange bulk deliveries for larger orders. Whether you're shopping for home use in Samoa, equipping a small business in Tonga, or setting up a new office in Papua New Guinea, we make it easy to get genuine, brand new IT hardware delivered to your door with manufacturer warranty intact.
Frequently Asked Questions
How long does delivery take to Fiji?
Standard delivery to Fiji typically takes 5-10 business days, with express options available. Deliveries to Suva, Nadi and Lautoka usually arrive faster than to outer islands or remote areas.
Do you ship to other Pacific Islands?
Yes! We ship to Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and most other Pacific Island nations. Delivery timeframes vary by location – see estimated times at checkout.
How much does shipping cost?
Shipping costs are calculated based on weight, dimensions and destination. Add items to your cart and enter your delivery address to view exact shipping rates before checkout.
Can I track my order?
Absolutely. Once your order ships, you'll receive a tracking number via email allowing you to monitor your delivery's progress through our courier partners' systems.
Do I need to pay import duties or taxes?
Prices on our site exclude VAT/duties. Customers are responsible for any import duties, taxes or customs fees applicable in their country. These may be collected upon delivery.
What if my order arrives damaged?
If your order arrives damaged, please take photos and contact us within 48 hours. We'll arrange replacement, repair or refund under our 30-day returns policy.
Do you offer expedited shipping options?
Yes, we offer standard and express shipping options to most Pacific destinations. Express shipping costs more but significantly reduces delivery time for urgent orders.