Question 1

Do you deliver laptops to all Pacific Islands?

Accepted Answer

Yes, we deliver to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and most Pacific Island nations. Shipping times vary by destination – typically 3-7 business days to major centers like Suva and Nadi.

Question 2

What warranty comes with laptops purchased from Comsys Pacific?

Accepted Answer

All laptops include the full manufacturer warranty valid in Fiji and the Pacific region. Most come with 1-year standard warranty, while business models often include 3-year coverage. Extended warranty options are available at checkout.

Question 3

Can I return a laptop if it's not suitable?

Accepted Answer

Yes, we offer 30-day easy returns on all laptops. The device must be in original condition with all accessories and packaging. Contact our customer support team to arrange return shipping from anywhere in Fiji or the Pacific.

Question 4

Do you offer trade pricing for businesses in Fiji?

Accepted Answer

Absolutely! Businesses in Fiji and across the Pacific can apply for a trade account to access volume pricing, 30-day credit terms, and priority dispatch. Perfect for outfitting your office or organization with multiple devices.

Question 5

Which laptop brands do you stock?

Accepted Answer

We stock genuine, brand-new laptops from Dell, HP, Lenovo, ASUS, Acer, Microsoft Surface, Apple, MSI, Gigabyte and more. All products are sealed with full manufacturer warranty and official support.

Question 6

Can I pick up my laptop order in person?

Accepted Answer

We operate as an online store with shipping throughout Fiji and the Pacific Islands. While we don't have physical pickup locations, we offer fast, tracked delivery to your door in Suva, Nadi, Lautoka and beyond.