Question 1

Do you stock LTO cleaning cartridges?

Accepted Answer

Yes, we stock LTO cleaning cartridges essential for maintaining your tape drives. These can be ordered individually or as part of complete backup packages like the OWC Archive Pro systems that include both tapes and cleaning cartridges.

Question 2

What's the difference between LTO-8 and LTO-9 tapes?

Accepted Answer

LTO-9 offers higher capacity (18TB native/45TB compressed) compared to LTO-8 (12TB/30TB). LTO-9 also delivers faster data transfer rates. LTO-9 drives can read LTO-8 tapes, while LTO-8 drives cannot read LTO-9 media.

Question 3

How long do LTO tapes last?

Accepted Answer

When properly stored, LTO tapes have a rated archival life of 15-30 years. We recommend storing tapes in climate-controlled environments away from magnetic fields and handling them carefully to maximize lifespan.

Question 4

Can I get volume discounts on backup tapes?

Accepted Answer

Absolutely! Business customers can apply for a trade account to access volume pricing on all backup products. Bulk orders of LTO tapes qualify for tiered discounts, with greater savings on larger quantities.

Question 5

Do you deliver backup hardware to outer Pacific islands?

Accepted Answer

Yes, we ship to all major Pacific Islands including Fiji, Samoa, Tonga, Vanuatu, Solomon Islands and Papua New Guinea. Delivery timeframes vary by location, with express options available for urgent business requirements.

backup-solutions

backup-solutions