Question 1

Do you deliver tower servers to all Pacific Islands?

Accepted Answer

Yes, we ship tower servers to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and across the Pacific. Delivery timeframes vary by location, with expedited shipping options available for urgent orders.

Question 2

What warranty comes with Promise tower servers?

Accepted Answer

All Promise tower servers come with full manufacturer warranty coverage. We only stock genuine, brand new servers with sealed packaging and complete documentation for warranty registration and support.

Question 3

Can I customize server specifications before ordering?

Accepted Answer

While we stock specific Promise tower server configurations, we can arrange custom builds with different CPU, memory, storage, and OS options for volume orders. Contact our team for customization options and lead times.

Question 4

Do you offer business accounts for regular server purchases?

Accepted Answer

Yes, businesses in Fiji and across the Pacific can apply for trade accounts to access volume pricing, 30-day credit terms, and priority dispatch on server orders. Apply online for quick account setup.

Question 5

What operating systems come with your tower servers?

Accepted Answer

Our Promise tower servers come pre-installed with Windows operating systems, including Windows 10/11 LTSC (Long-Term Servicing Channel) and Windows 11 IoT, ready for immediate deployment in your business.

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