Question 1

Does Comsys Pacific ship Alta Labs products to all Pacific Islands?

Accepted Answer

Yes, we deliver genuine Alta Labs products to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and most Pacific Island nations. Order online for direct shipping from our warehouse with tracking provided.

Question 2

What warranty comes with Alta Labs components?

Accepted Answer

All Alta Labs products come with full manufacturer warranty valid in the Pacific region. Most components carry a 1-2 year warranty, with select power supplies offering extended coverage. We provide local support for warranty claims.

Question 3

Are Alta Labs components compatible with major brand PCs?

Accepted Answer

Yes, Alta Labs components follow industry standards for compatibility. Their cases fit standard ATX, Micro-ATX and Mini-ITX motherboards, while power supplies are compatible with systems requiring standard ATX power connections.

Question 4

Can I return Alta Labs products if they don't fit my system?

Accepted Answer

Absolutely. We offer 30-day easy returns on all Alta Labs products in original packaging. If a component doesn't meet your needs, contact our customer support team to arrange a return or exchange.

Question 5

Do you offer bulk pricing for businesses buying Alta Labs components?

Accepted Answer

Yes, businesses can apply for a trade account to access volume pricing on Alta Labs components. Perfect for system integrators or businesses in Suva, Nadi or across the Pacific Islands outfitting multiple workstations.

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