Question 1

Do you stock genuine Aruba products?

Accepted Answer

Yes, Comsys Pacific only stocks genuine, brand new Aruba products sourced from authorised distributors. You can buy with confidence knowing you're getting authentic Aruba hardware with full manufacturer warranty.

Question 2

What Aruba product categories do you stock?

Accepted Answer

We stock a range of Aruba networking products including access points, switches, and accessories. Browse the Aruba brand page to see the full selection currently in stock.

Question 3

Does Aruba offer a warranty?

Accepted Answer

Yes, all brand new Aruba products come with a manufacturer's warranty. The length of the warranty varies depending on the product. Check the product description for warranty details.

Question 4

Do you ship Aruba products to Fiji and the Pacific?

Accepted Answer

Yes, we ship Aruba products to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and the wider Pacific Islands. Place your order online and we'll dispatch it from our NZ warehouse.

Question 5

What if I have issues with my Aruba product?

Accepted Answer

If you experience any issues with your Aruba product, please contact our customer support team. We can help troubleshoot the issue or arrange a return if necessary, within 30 days of purchase.

Question 6

Can I buy Aruba products with a business account?

Accepted Answer

Yes, any registered business in Fiji or the Pacific Islands can apply for a Comsys Pacific business account. This gives you access to trade pricing, volume discounts and 30-day credit terms.

Question 7

How long does delivery to Fiji or the Pacific take?

Accepted Answer

Delivery times vary depending on your location and the shipping method you choose. We'll provide an estimated delivery timeframe when you place your order. You can track your order online.

Question 8

What is your returns policy for Aruba products?

Accepted Answer

We offer a 30-day easy returns policy on most Aruba products. If you're not satisfied with your purchase, simply return it in its original condition for a refund or exchange.

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