Question 1

Does Comsys Pacific deliver Brateck products throughout the Pacific Islands?

Accepted Answer

Yes, we deliver genuine Brateck products to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and across the Pacific region. Order online for direct shipping to your location with tracking provided.

Question 2

What types of Brateck products do you stock?

Accepted Answer

We stock a comprehensive range of Brateck products including monitor arms, TV wall mounts, projector mounts, standing desks, mobile TV carts, and ergonomic accessories. Browse our full selection online with new items added regularly.

Question 3

How do I know which Brateck monitor mount will fit my screen?

Accepted Answer

Check your monitor's VESA pattern (mounting holes on the back) and weight. Most Brateck mounts support standard VESA patterns (75x75mm, 100x100mm) and have specific weight limits. Product listings include compatibility details for easy matching.

Question 4

Are Brateck products covered by warranty?

Accepted Answer

Absolutely. All Brateck products come with genuine manufacturer warranty. Most mounts and brackets include a 3-5 year warranty, while mechanical components like standing desks typically have a 1-2 year warranty. Full details available on product pages.

Question 5

Can businesses in Fiji order Brateck products in bulk?

Accepted Answer

Yes, businesses in Fiji and across the Pacific can apply for a trade account to access volume pricing on Brateck products. Ideal for office fit-outs, schools, or retail. Enjoy 30-day credit terms and priority dispatch on bulk orders.

Question 6

Do you offer installation services for Brateck TV mounts?

Accepted Answer

We don't provide installation, but all Brateck products include detailed installation instructions and necessary hardware. For complex installations in Suva, Nadi or Lautoka, we recommend consulting with a local contractor for professional mounting.

Question 7

What's your returns policy for Brateck products?

Accepted Answer

We offer 30-day easy returns on all Brateck products. Items must be in original packaging with all components. Contact our customer service team to arrange return shipping from anywhere in Fiji or the Pacific Islands.

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