Question 1

What Eaton products does Comsys Pacific stock?

Accepted Answer

We stock a range of Eaton power distribution units (PDUs), uninterruptible power supplies (UPS), surge protectors, and accessories. Browse the Eaton brand page to see the full range.

Question 2

Are Eaton products covered by warranty?

Accepted Answer

Yes, all brand new Eaton products sold by Comsys Pacific are covered by a genuine manufacturer's warranty. The warranty period varies depending on the specific product.

Question 3

What is a UPS and why do I need one?

Accepted Answer

A UPS (Uninterruptible Power Supply) provides backup power in the event of a power outage. This can protect your equipment from damage and prevent data loss. They're essential for servers, PCs, and other critical equipment.

Question 4

Does Comsys Pacific ship Eaton products to Fiji?

Accepted Answer

Yes, we ship Eaton products to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and other Pacific Islands. See our delivery page for shipping rates and estimated delivery times.

Question 5

Can I return an Eaton product if I change my mind?

Accepted Answer

Yes, we offer a 30-day easy returns policy on most Eaton products. The product must be in brand new, sealed condition with all original packaging.

Question 6

Do you offer trade pricing for Eaton products?

Accepted Answer

Yes, any registered business in Fiji or the Pacific Islands can apply for a Comsys Pacific trade account to receive volume pricing and 30-day credit terms.

Question 7

How do I choose the right Eaton UPS for my needs?

Accepted Answer

Consider the power requirements of your equipment, the runtime you need during a power outage, and the type of equipment you are protecting. Our product descriptions provide detailed specifications to help you choose.

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