Question 1

Do you ship Grandstream products to outer islands in Fiji?

Accepted Answer

Yes, we deliver Grandstream products throughout Fiji including outer islands, as well as to Samoa, Tonga, Vanuatu, Solomon Islands and PNG. Shipping times vary by location - enter your address at checkout for delivery estimates.

Question 2

Are Grandstream products compatible with other VoIP systems?

Accepted Answer

Yes, Grandstream products use standard SIP protocols, making them compatible with most VoIP providers and systems across the Pacific. Their IP phones work with popular platforms like 3CX, FreePBX, and most cloud-based phone services.

Question 3

Can I return Grandstream equipment if it doesn't meet my needs?

Accepted Answer

Absolutely. All Grandstream products come with our standard 30-day returns policy. Items must be returned in original packaging with all accessories. Contact our customer support team to arrange your return from anywhere in the Pacific.

Question 4

Do you offer bulk pricing for Grandstream phones?

Accepted Answer

Yes, we provide volume pricing for businesses purchasing multiple Grandstream devices. Create a business account online to access trade pricing, or contact our sales team for a custom quote on larger orders for your Fiji or Pacific Islands business.

Question 5

What warranty comes with Grandstream products?

Accepted Answer

All Grandstream products come with a full manufacturer warranty - typically 12 months for most devices. As an authorized Grandstream dealer for the Pacific region, we handle warranty claims directly, making the process easier for our customers.

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