Question 1

Does Comsys Pacific deliver HiStone products to outer islands in Fiji?

Accepted Answer

Yes, we deliver HiStone products to all populated Fijian islands. Shipping times vary by location, with Suva, Nadi and Lautoka receiving fastest delivery. Remote locations may require additional transit time.

Question 2

Can I get trade pricing for multiple HiStone POS terminals?

Accepted Answer

Absolutely! Businesses can apply for a trade account to access volume pricing on HiStone products. Bulk orders qualify for additional discounts, and we offer 30-day credit terms for approved business accounts across the Pacific.

Question 3

What warranty comes with HiStone products?

Accepted Answer

All HiStone products come with genuine manufacturer warranty, typically 12 months for standard items and up to 3 years for premium models. We only sell authentic, brand new HiStone equipment with full warranty coverage throughout Fiji and the Pacific.

Question 4

Are HiStone POS systems compatible with local payment processors in Samoa and Tonga?

Accepted Answer

Yes, HiStone POS systems are compatible with major payment processors operating in Samoa, Tonga and across the Pacific. Their open architecture allows integration with most popular payment solutions and local banking systems.

Question 5

How quickly can I receive a HiStone kiosk in Suva?

Accepted Answer

In-stock HiStone kiosks typically ship within 1-2 business days to Suva. Delivery times are usually 2-4 business days for Suva and major Fijian centers, and 5-10 business days for other Pacific destinations like Samoa and Vanuatu.

Question 6

Do you offer installation assistance for HiStone systems?

Accepted Answer

While we primarily sell hardware, we can recommend certified installation partners in major centers like Suva, Nadi, and across the Pacific. All HiStone products include setup documentation, and our customer support team can provide basic configuration guidance.

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