Question 1

Do you deliver Kyocera printers to outer islands in Fiji?

Accepted Answer

Yes, we deliver Kyocera printers and supplies throughout Fiji including outer islands. Shipping times vary by location, with most areas receiving orders within 3-7 business days. Additional freight charges may apply for remote destinations.

Question 2

Can I buy genuine Kyocera toner cartridges?

Accepted Answer

Absolutely! We stock only authentic, brand new Kyocera toner cartridges and supplies with manufacturer warranty. Our genuine consumables ensure optimal print quality and protect your printer's warranty status.

Question 3

What warranty comes with Kyocera printers?

Accepted Answer

All Kyocera printers come with a standard 12-month manufacturer warranty. Select business models include extended 2-year warranties. We handle warranty claims directly, making the process simple for our Pacific Islands customers.

Question 4

Do you offer trade pricing for businesses?

Accepted Answer

Yes, registered businesses in Fiji, Samoa, Tonga, Vanuatu, Solomon Islands and PNG can apply for a business account to access trade pricing, volume discounts and 30-day credit terms on Kyocera products.

Question 5

How do I order replacement parts for my Kyocera printer?

Accepted Answer

Browse our Kyocera maintenance kits and replacement parts online, or contact our customer support team with your printer model number. We can help identify and order the correct components for your specific Kyocera device.

Question 6

Can I return a Kyocera printer if it's not suitable?

Accepted Answer

Yes, we offer 30-day returns on all Kyocera products in original packaging and condition. Contact our team for return authorization before shipping. Customers in Suva can also arrange in-person returns.

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