Question 1

Does Comsys Pacific sell genuine NETGEAR products?

Accepted Answer

Yes, we only stock brand new, sealed NETGEAR products with full manufacturer warranty. All items are genuine and sourced directly from authorized distribution channels.

Question 2

Which NETGEAR product lines do you carry?

Accepted Answer

We stock Nighthawk routers, Orbi mesh systems, WiFi extenders, managed and unmanaged switches, network storage (NAS), cable modems, mobile hotspots, and business-class networking gear.

Question 3

Do you deliver NETGEAR products to outer islands in Fiji?

Accepted Answer

Yes, we deliver to all major islands in Fiji including Viti Levu and Vanua Levu. Delivery times may vary based on location, with Suva and Nadi receiving fastest service.

Question 4

Can I return a NETGEAR product if it doesn't meet my needs?

Accepted Answer

Absolutely. We offer 30-day easy returns on all NETGEAR products. Items must be in original condition with all packaging and accessories. Contact our customer support team to arrange your return.

Question 5

Do you offer business pricing for bulk NETGEAR orders?

Accepted Answer

Yes, registered businesses can apply for a trade account to access volume pricing on NETGEAR products, 30-day credit terms, and priority dispatch. Perfect for hotels, offices and IT retailers in the Pacific.

Question 6

How long is the warranty on NETGEAR products?

Accepted Answer

NETGEAR products typically come with 1-2 year manufacturer warranties depending on the model. Select business products may have extended warranty options available.

Question 7

Do you ship NETGEAR products to other Pacific Islands?

Accepted Answer

Yes, we ship to Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and most other Pacific Island nations. Shipping times and costs vary by destination.

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