Question 1

Are Ricoh products covered by a manufacturer warranty?

Accepted Answer

Yes, all Ricoh products sold by Comsys Pacific are brand new, sealed, and covered by the full manufacturer warranty. You can buy with confidence.

Question 2

Do you stock genuine Ricoh consumables?

Accepted Answer

Yes, we stock a wide range of genuine Ricoh ink cartridges, toner cartridges, and other consumables to keep your Ricoh printer or projector running smoothly.

Question 3

Can I buy Ricoh products on a business account?

Accepted Answer

Yes, any registered business in Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, or Papua New Guinea can apply for a Comsys Pacific trade account to get access to volume pricing and 30-day credit terms.

Question 4

Where do you deliver Ricoh products?

Accepted Answer

We deliver Ricoh printers, projectors and consumables to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and the wider Pacific Islands.

Question 5

What if I'm not happy with my Ricoh purchase?

Accepted Answer

We offer easy 30-day returns on all Ricoh products. If you're not completely satisfied with your purchase, simply return it in its original condition for a full refund.

Question 6

How quickly will my Ricoh order be dispatched?

Accepted Answer

We aim to dispatch all orders as quickly as possible. Orders for in-stock Ricoh products are typically dispatched within one business day.

Question 7

What Ricoh printer types do you stock?

Accepted Answer

We stock a range of Ricoh printer types, including colour laser printers, multifunction printers, and inkjet printers, suitable for home, office, and small business use.

Question 8

What Ricoh projector types do you stock?

Accepted Answer

We stock a range of Ricoh projector types, including short throw projectors, portable projectors, and installation projectors, suitable for presentations, home theatre, and gaming.

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