Question 1

Do you ship Robustel products to all Pacific Islands?

Accepted Answer

Yes, we deliver Robustel networking equipment to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and most Pacific Island nations. Orders ship from our warehouse with tracking provided for all deliveries.

Question 2

What warranty comes with Robustel products?

Accepted Answer

All Robustel products come with a genuine manufacturer warranty. Most models include a standard 2-year warranty, with extended options available. We only stock authentic, sealed products with full warranty documentation.

Question 3

Can I get trade pricing for bulk Robustel orders?

Accepted Answer

Absolutely! Businesses can apply for a trade account to access volume pricing on Robustel networking equipment. Our business accounts include 30-day credit terms, priority dispatch, and dedicated account management for organizations in Fiji and across the Pacific.

Question 4

Which Robustel router is best for remote locations in Fiji?

Accepted Answer

For remote Fiji locations, we recommend Robustel's R2000 or R3000 series with dual SIM capability for network redundancy. These industrial routers offer excellent signal strength, reliability in high-temperature environments, and stable connectivity options for challenging locations.

Question 5

Do you offer technical support for Robustel products?

Accepted Answer

Yes, we provide product support for all Robustel purchases. Our team can help with basic configuration questions, and we can connect you with Robustel's warranty services when needed. Detailed product documentation is also available with every purchase.

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