Question 1

Are RUCKUS products genuine?

Accepted Answer

Yes, Comsys Pacific only stocks genuine, brand new RUCKUS products sourced through official channels. You'll receive the full manufacturer warranty.

Question 2

Do you offer trade pricing on RUCKUS products?

Accepted Answer

Yes, businesses in Fiji and the Pacific Islands can apply for a Comsys Pacific trade account to receive volume pricing and 30-day credit terms.

Question 3

What is the warranty on RUCKUS networking gear?

Accepted Answer

RUCKUS products come with a manufacturer warranty. The length of the warranty varies depending on the specific product. Check the product description for details.

Question 4

Do you ship RUCKUS products to Fiji?

Accepted Answer

Yes, we ship RUCKUS products to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and the wider Pacific Islands. See our delivery page for rates.

Question 5

What RUCKUS product types do you stock?

Accepted Answer

We stock a wide range of RUCKUS products, including wireless access points, network switches, and accessories. Browse the RUCKUS brand page to see our full selection.

Question 6

What is RUCKUS Unleashed?

Accepted Answer

RUCKUS Unleashed is a controller-less Wi-Fi solution designed for small to medium-sized businesses. It's easy to set up and manage, and offers enterprise-grade features without the complexity of a controller.

Question 7

Can I return a RUCKUS product if I change my mind?

Accepted Answer

Yes, Comsys Pacific offers a 30-day easy returns policy. If you're not satisfied with your purchase, you can return it for a refund or exchange. See our returns page for details.

Question 8

How do I choose the right RUCKUS access point?

Accepted Answer

Consider the number of devices you need to support, the coverage area, and the level of security required. RUCKUS offers a range of access points to suit different needs.

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