Question 1

Do you ship Star Micronics products to all Pacific Islands?

Accepted Answer

Yes, we deliver Star Micronics products to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and other Pacific Islands. Order online for dispatch from our warehouse with tracking provided for all shipments.

Question 2

Are Star Micronics printers compatible with my POS software?

Accepted Answer

Star Micronics printers work with most popular POS software systems. Check product specifications for compatibility details or contact our customer support team with your specific software to confirm before purchase.

Question 3

Can I buy genuine Star Micronics printer paper and ribbons?

Accepted Answer

Yes, we stock authentic Star Micronics thermal paper rolls, ink ribbons, and other consumables. Using genuine supplies ensures optimal print quality and extends the life of your printer.

Question 4

Do Star Micronics printers come with a warranty?

Accepted Answer

All Star Micronics products include the full manufacturer warranty. We only sell brand new, sealed items with original warranty documentation for peace of mind with your purchase.

Question 5

Can I open a business account for regular Star Micronics orders?

Accepted Answer

Yes, businesses in Fiji and across the Pacific can apply for a trade account to access volume pricing, 30-day credit terms, and priority dispatch on Star Micronics products. Apply online through our Business Account page.

Question 6

What's the difference between thermal and impact Star printers?

Accepted Answer

Thermal printers use heat to create images on special paper - they're fast, quiet and ideal for front-of-house receipts. Impact printers use ribbons to strike the paper, making them better for kitchen orders where heat and humidity are present.

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