Question 1

Do you deliver Zebex products to outer Pacific islands?

Accepted Answer

Yes, we ship Zebex products to all major Pacific locations including Fiji, Samoa, Tonga, Vanuatu, Solomon Islands and Papua New Guinea. Delivery timeframes vary by destination, with express options available for urgent orders.

Question 2

What warranty comes with Zebex barcode scanners?

Accepted Answer

All Zebex products come with genuine manufacturer warranty, typically 12-24 months depending on the model. We only stock authentic, brand new Zebex equipment with full warranty documentation and local support.

Question 3

Can I return a Zebex scanner if it doesn't meet my needs?

Accepted Answer

Absolutely. We offer 30-day easy returns on all Zebex products. Items must be returned in original packaging with all accessories. Contact our customer service team to arrange your return from anywhere in the Pacific region.

Question 4

Do you offer bulk pricing for business customers?

Accepted Answer

Yes! Businesses can apply for a trade account to access volume pricing on Zebex equipment. This is ideal for retailers in Suva, Nadi or across the Pacific Islands looking to equip multiple locations or checkout points.

Question 5

Which Zebex scanner is best for retail use?

Accepted Answer

For retail environments, we recommend Zebex's Z-6000 series presentation scanners for fixed checkouts or the Z-3000 series handheld scanners for general purpose scanning. Visit our product pages for detailed specifications or contact our sales team for personalized recommendations.

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