Question 1

Do you ship access control systems to all Pacific Islands?

Accepted Answer

Yes, we deliver to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and most Pacific Island nations. Orders typically arrive in Suva, Nadi and other major centers within 5-10 business days, with tracking provided for all shipments.

Question 2

Are these Ubiquiti access control products genuine?

Accepted Answer

Absolutely. All Ubiquiti UniFi Access products we sell are 100% authentic, brand new, and sealed with full manufacturer warranty. We're an authorized retailer for the Pacific Islands region.

Question 3

Can I get volume pricing for my business?

Accepted Answer

Yes! Businesses across Fiji and the Pacific can apply for a trade account to access volume pricing, 30-day credit terms, and priority dispatch. Perfect for hotels, office buildings, and multi-site organizations requiring multiple access points.

Question 4

What's included in the UniFi Access Starter Kit?

Accepted Answer

The 2nd-Generation Starter Kit includes the UniFi Access Hub (controller), a Reader Pro, and Access Cards to get your system up and running. It's everything needed to secure your first door with easy expansion options.

Question 5

Do I need special tools to install these systems?

Accepted Answer

Basic installation requires standard tools for mounting readers and connecting wiring. We stock junction boxes and mounting accessories to simplify installation. For complex setups, we recommend consulting with a local installer in your area.

Question 6

Can I integrate access control with other security systems?

Accepted Answer

Yes, UniFi Access systems integrate seamlessly with other UniFi products like cameras and network equipment. This allows for a unified security approach where door access events can trigger camera recordings and other automated responses.

Question 7

What happens during a power outage?

Accepted Answer

UniFi Access systems can be connected to backup power supplies to maintain functionality during outages. The Access Rescue KeySwitch also provides emergency override capabilities when needed.

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