Question 1

Do you stock genuine brand modules or third-party compatible ones?

Accepted Answer

We stock both original manufacturer modules and high-quality compatible options from ETU-LINK. All products are brand new, sealed, and backed by manufacturer warranty with full compatibility guarantees.

Question 2

What's the difference between DAC and fiber optic cables?

Accepted Answer

Direct Attach Cables (DAC) are pre-terminated copper cables for short distances (up to 7m) with integrated transceivers. Fiber optic cables require separate SFP modules but support much longer distances and are immune to electromagnetic interference.

Question 3

How do I know which SFP module is compatible with my equipment?

Accepted Answer

Check your equipment specifications for the required form factor (SFP/SFP+/QSFP), speed rating, and whether it needs brand-specific modules. Product descriptions on our site indicate specific compatibility with brands like Ubiquiti, MikroTik, and Aruba.

Question 4

Do you deliver fiber cables to remote Pacific islands?

Accepted Answer

Yes, we ship to all major Pacific Islands including Fiji, Samoa, Tonga, Vanuatu, Solomon Islands and Papua New Guinea. Delivery timeframes vary by location, with express options available for urgent orders.

Question 5

Can I get volume pricing for large network deployments?

Accepted Answer

Absolutely. Create a business account for immediate access to trade pricing on bulk orders. For major infrastructure projects across the Pacific, contact us for custom volume quotes and project-based pricing.

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