Question 1

Do you deliver laptops and computers to outer islands in Fiji?

Accepted Answer

Yes, we deliver to all major islands in Fiji including Vanua Levu and the Mamanuca group. Shipping times vary by location, with most orders reaching outer islands within 5-10 business days after dispatch from our warehouse.

Question 2

What warranty coverage comes with computers shipped to the Pacific?

Accepted Answer

All laptops and computers come with genuine manufacturer warranty valid throughout the Pacific Islands. Most products include 12-24 month coverage against manufacturing defects, with options to purchase extended warranty for up to 3 years.

Question 3

Can I return a laptop if it's not suitable for my needs?

Accepted Answer

Yes, we offer 30-day easy returns on all laptops and computers. Products must be returned in original packaging with all accessories. Contact our customer support team to arrange return shipping from anywhere in Fiji or the Pacific Islands.

Question 4

Do you offer trade pricing for businesses in Samoa and Tonga?

Accepted Answer

Absolutely! Registered businesses in Samoa, Tonga and across the Pacific can apply for a business account to access trade pricing, volume discounts, 30-day credit terms and priority dispatch on all computer orders.

Question 5

Which brands of laptops and computers do you stock?

Accepted Answer

We stock a comprehensive range of genuine, brand new laptops and computers from Dell, HP, Lenovo, ASUS, Acer, Microsoft Surface, Apple, MSI, Gigabyte and more. All products are sealed with original packaging and documentation.

Question 6

How long does delivery take to Vanuatu and Solomon Islands?

Accepted Answer

Standard delivery to Port Vila, Honiara and major centers in Vanuatu and Solomon Islands typically takes 7-12 business days. Express shipping options are available at checkout for faster delivery on in-stock items.

Question 7

Can I buy Microsoft Office with my new computer?

Accepted Answer

Yes, you can add genuine Microsoft Office licenses to your cart when purchasing any laptop or computer. We offer Office Home & Student, Office Home & Business, and Microsoft 365 subscriptions with immediate digital delivery.

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