Question 1

Do you deliver NAS devices to all Pacific Islands?

Accepted Answer

Yes, we ship to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and across the Pacific region. Delivery times vary by location, with major centers like Suva and Nadi typically receiving orders within 5-7 business days.

Question 2

What warranty comes with NAS devices?

Accepted Answer

All NAS devices come with full manufacturer warranty - typically 2-3 years for consumer models and 3-5 years for business units. As an authorized retailer, we supply only genuine, brand new products with valid warranty registration.

Question 3

Can I buy NAS hard drives separately?

Accepted Answer

Absolutely! Browse our range of NAS-optimized drives from Western Digital and other trusted brands. We stock capacities from 2TB to 20TB, perfect for expanding your existing NAS or building a custom configuration.

Question 4

Do you offer business accounts for bulk NAS purchases?

Accepted Answer

Yes, businesses throughout Fiji and the Pacific can apply for a trade account to access volume pricing, 30-day credit terms, and priority dispatch. Ideal for organizations needing multiple NAS units or regular hardware refreshes.

Question 5

What's the difference between desktop and rackmount NAS?

Accepted Answer

Desktop NAS units are compact, quieter, and ideal for small offices or homes. Rackmount NAS systems fit standard server racks, offer more bays (up to 24+), include redundant power supplies, and deliver enterprise-level performance for larger businesses.

Question 6

Can I return a NAS if it doesn't meet my needs?

Accepted Answer

Yes, we offer 30-day returns on unused NAS devices in original packaging. Contact our customer support team to arrange a return. Note that custom-configured units with installed drives may have different return conditions.

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