Question 1

Do you deliver power adapters to outer islands in Fiji?

Accepted Answer

Yes! We deliver power and electrical products to all major islands in Fiji as well as Samoa, Tonga, Vanuatu, Solomon Islands and Papua New Guinea. Shipping times vary by location, with most orders arriving within 5-10 business days.

Question 2

What's the difference between passive PoE and 802.3af/at?

Accepted Answer

802.3af/at is the standardized PoE that negotiates power delivery before sending electricity, offering up to 30W (af) or 60W (at). Passive PoE simply sends constant voltage without negotiation, which is simpler but requires compatible equipment to prevent damage.

Question 3

Can I return power adapters if they don't work with my equipment?

Accepted Answer

Absolutely. All power and electrical products come with our 30-day returns policy. If an item doesn't meet your needs, return it in original condition and packaging for a refund or exchange (shipping fees may apply).

Question 4

Do you offer bulk pricing for businesses buying multiple power supplies?

Accepted Answer

Yes! Businesses in Fiji and across the Pacific can apply for a business account to access trade pricing on volume orders of power supplies and electrical accessories, plus enjoy 30-day credit terms and priority dispatch.

Question 5

Are all power adapters sold by Comsys Pacific genuine?

Accepted Answer

Yes, we only stock brand new, sealed, authentic products from authorized distributors. Every power adapter and electrical accessory comes with full manufacturer warranty valid in Fiji and the Pacific Islands.

power-electrical

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