Question 1

Do you deliver rack servers to all Pacific Islands?

Accepted Answer

Yes, we ship rack servers to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and across the Pacific. Delivery timeframes vary by location, with major centers like Suva and Nadi typically receiving orders within 5-10 business days.

Question 2

What warranty comes with your rack servers?

Accepted Answer

All our rack servers come with genuine manufacturer warranty - typically 2-3 years for the server unit itself. Pre-installed enterprise drives often carry 5-year warranties. We provide full documentation and support for warranty claims across the Pacific region.

Question 3

Can I buy rack servers with pre-installed drives?

Accepted Answer

Yes! Most of our rack servers come as ready-to-go (RTG) configurations with enterprise-grade drives pre-installed in capacities from 4TB to 20TB per bay, offering total storage up to 192TB. This saves you time and ensures optimal compatibility.

Question 4

Do you offer business accounts for organizations in Fiji?

Accepted Answer

Absolutely. Businesses in Fiji and across the Pacific can apply for a trade account to access volume pricing, 30-day credit terms, and priority dispatch. Perfect for government departments, hotels, and businesses needing regular IT hardware.

Question 5

What's the difference between 1U and 2U rack servers?

Accepted Answer

The number refers to the height in rack units. 1U servers are slimmer (1.75 inches tall) with typically 2-4 drive bays, while 2U servers (3.5 inches tall) offer more expansion with 8-12 bays. Choose based on your rack space and storage needs.

Question 6

Can I pick up my order from a physical location?

Accepted Answer

We operate as an online store with direct shipping. All orders are dispatched to your specified address in Fiji or other Pacific Islands. For large orders in Suva or Nadi, we can arrange special delivery coordination with your team.

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