Question 1

Do you deliver routers to all Pacific Island nations?

Accepted Answer

Yes, we ship routers and networking equipment to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and most Pacific Island nations. Orders are dispatched from our warehouse with tracking provided for all shipments.

Question 2

What router brands do you stock?

Accepted Answer

We stock genuine, brand-new routers from leading manufacturers including Teltonika, MikroTik, Ericsson, QNAP, Robustel and more. All products come with full manufacturer warranty and are sourced through authorized distribution channels.

Question 3

Can I return a router if it doesn't meet my needs?

Accepted Answer

Absolutely. We offer a 30-day easy returns policy on all routers purchased from Comsys Pacific. Products must be returned in original packaging with all accessories. Contact our customer support team to arrange your return.

Question 4

Do you offer trade pricing for bulk router orders?

Accepted Answer

Yes, businesses can apply for a trade account to access volume pricing on routers and networking equipment. Our business accounts include 30-day credit terms and priority dispatch for orders across Fiji and the Pacific Islands.

Question 5

What's the difference between 4G and 5G routers?

Accepted Answer

5G routers offer significantly faster speeds and lower latency than 4G/LTE models, but have more limited coverage across the Pacific. 4G routers provide reliable connectivity in most populated areas of Fiji and other Pacific nations where cellular networks are established.

Question 6

Can I use these routers for business networks in Suva or Nadi?

Accepted Answer

Yes, we stock a range of business-grade routers suitable for offices in Suva, Nadi and throughout Fiji and the Pacific. Choose from models with advanced security features, multiple Ethernet ports, and enterprise management capabilities.