Question 1

Which scanner brands do you stock for Fiji customers?

Accepted Answer

We stock genuine Brother, Canon, Epson, HP, Fujitsu and Kodak scanners. All products ship to Fiji and the Pacific Islands with full manufacturer warranty and local support.

Question 2

Do you deliver scanners to outer islands in Fiji?

Accepted Answer

Yes, we deliver to all populated islands in Fiji, including Vanua Levu and the Mamanuca group. Delivery times vary by location, with Suva, Nadi and Lautoka typically receiving orders within 3-5 business days.

Question 3

What's the difference between a document and photo scanner?

Accepted Answer

Document scanners prioritize speed and paper handling with features like automatic document feeders. Photo scanners offer higher resolution (4800+ dpi) and better color accuracy for capturing detailed images and preserving photo quality.

Question 4

Can businesses in Fiji open trade accounts?

Accepted Answer

Yes, registered businesses in Fiji, Samoa, Tonga and across the Pacific can apply for trade accounts to access volume pricing, 30-day credit terms, and priority dispatch. Apply online through our Business Portal.

Question 5

Do your scanners come with OCR software?

Accepted Answer

Most scanners we stock include OCR (Optical Character Recognition) software that converts scanned documents into editable text. Check individual product specifications for the specific software included.

Question 6

What's your returns policy for Fiji customers?

Accepted Answer

We offer 30-day returns on all scanners purchased for Fiji and Pacific Islands customers. Items must be in original packaging with all accessories. Contact our customer support team to arrange return shipping.