Question 1

Do you sell genuine software licenses?

Accepted Answer

Yes, all software licenses and subscriptions sold by Comsys Pacific are 100% genuine, with full manufacturer warranty and support. We're an authorized reseller for all brands we stock.

Question 2

How are software licenses delivered?

Accepted Answer

Most software licenses are delivered electronically via email within 1-2 business days after order confirmation. Physical packages (where applicable) ship from our warehouse to Fiji and Pacific Islands.

Question 3

Can I upgrade my existing software license?

Accepted Answer

Yes, we stock upgrade licenses for many software products. Check product descriptions for compatibility or contact our customer support team to confirm the right upgrade path for your existing license.

Question 4

Do you offer volume licensing for businesses?

Accepted Answer

Absolutely! Open a business account to access trade pricing on volume software licenses. We offer competitive rates for businesses across Fiji, Samoa, Tonga and the Pacific Islands with 30-day credit terms available.

Question 5

What payment methods do you accept?

Accepted Answer

We accept major credit cards, bank transfers, and PayPal. Business account holders in Fiji and the Pacific can enjoy 30-day credit terms after account approval.

Question 6

How do I activate my software after purchase?

Accepted Answer

Activation instructions are included with your license delivery. Most software requires entering a license key or following an online activation process. Our customer support team can assist if needed.

Question 7

Do you offer refunds on software licenses?

Accepted Answer

Due to the digital nature of software licenses, we cannot offer refunds once license keys have been issued. Please ensure compatibility before purchasing.

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software-licensing