Question 1

Do you deliver network switches to all Pacific Islands?

Accepted Answer

Yes, we ship to Fiji, Samoa, Tonga, Vanuatu, Solomon Islands, Papua New Guinea and most other Pacific nations. Delivery timeframes vary by location, with major centers like Suva and Nadi typically receiving orders within 5-7 business days.

Question 2

What's the difference between managed and unmanaged switches?

Accepted Answer

Unmanaged switches work straight out of the box with no configuration needed—perfect for simple networks. Managed switches offer advanced control features like VLANs, QoS, and traffic monitoring, ideal for businesses needing greater network control and security.

Question 3

Do you offer trade pricing for bulk switch orders?

Accepted Answer

Absolutely! Pacific businesses can apply for a business account to access trade pricing, volume discounts, 30-day credit terms and priority dispatch. Perfect for IT departments, schools, hotels and resellers across the region.

Question 4

What is PoE and why would I need it in a switch?

Accepted Answer

Power over Ethernet (PoE) switches deliver both network data and electrical power through a single Ethernet cable. They're ideal for powering IP cameras, wireless access points, VoIP phones and other devices without needing separate power outlets at each location.

Question 5

What warranty comes with network switches?

Accepted Answer

All switches come with genuine manufacturer warranty, typically 1-3 years depending on brand and model. We only stock authentic, brand new products, and offer 30-day easy returns if you're not completely satisfied.

Question 6

Can I pick up my order instead of having it delivered?

Accepted Answer

We operate as an online store shipping from our warehouse to all Pacific locations. We don't currently offer in-store pickup, but provide tracked shipping options to Fiji, Samoa, Tonga and other Pacific destinations.