Question 1

Do you sell genuine brand-name ink and toner cartridges?

Accepted Answer

Yes, we only stock 100% genuine, brand-new ink and toner cartridges from original manufacturers like HP, Canon, Epson and Brother. All products are sealed with full manufacturer warranty and authenticity guarantee.

Question 2

How do I find the right cartridge for my printer?

Accepted Answer

Search by your printer model number or browse by brand. Each product listing shows compatible printer models. If unsure, contact our customer support team with your printer details for assistance.

Question 3

What's the difference between ink and toner cartridges?

Accepted Answer

Ink cartridges contain liquid ink and are used in inkjet printers. Toner cartridges contain fine powder and are used in laser printers. Toner typically yields more pages and is more economical for high-volume printing.

Question 4

Do you deliver ink and toner to outer islands in Fiji?

Accepted Answer

Yes, we deliver to all populated islands in Fiji, as well as Samoa, Tonga, Vanuatu, Solomon Islands and Papua New Guinea. Delivery timeframes vary by location – typically 3-7 business days.

Question 5

Can I get volume pricing for my business?

Accepted Answer

Absolutely! Register for a business account to access trade pricing, bulk discounts, and 30-day credit terms. Perfect for offices in Suva, Nadi, Lautoka and throughout the Pacific that regularly order printing supplies.

Question 6

What is your return policy for ink and toner?

Accepted Answer

We offer 30-day returns on unopened, sealed ink and toner cartridges. If you receive a defective product, we'll replace it or provide a refund. Contact our customer support team to arrange returns.

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