Question 1

Do you deliver TP-Link products to outer islands in Fiji?

Accepted Answer

Yes, we deliver TP-Link products to all major islands in Fiji. Shipping times vary by location, with Suva, Nadi and Lautoka typically receiving orders within 3-5 business days, and outer islands within 5-7 business days.

Question 2

What warranty do TP-Link products come with?

Accepted Answer

All TP-Link products come with genuine manufacturer warranty valid in Fiji and the Pacific Islands. Most TP-Link networking devices include a 3-year warranty, while smart home devices typically come with a 2-year warranty.

Question 3

Can I return TP-Link products if they don't meet my needs?

Accepted Answer

Absolutely! We offer 30-day easy returns on all TP-Link products. Items must be returned in original packaging with all accessories. Contact our customer support team to arrange your return from anywhere in Fiji or the Pacific Islands.

Question 4

Do you offer trade pricing for businesses buying TP-Link in bulk?

Accepted Answer

Yes, registered businesses in Fiji, Samoa, Tonga, Vanuatu, Solomon Islands and PNG can apply for a business account to access trade pricing, volume discounts, and 30-day credit terms on TP-Link and other brands.

Question 5

Which TP-Link router is best for a small office in Suva?

Accepted Answer

For small offices in Suva, we recommend TP-Link's business-grade routers like the SafeStream or Archer Pro series. These offer enhanced security features, VPN support, and reliable performance for multiple users. Browse our range or contact us for specific recommendations.

Question 6

Are TP-Link mesh WiFi systems good for homes in the Pacific Islands?

Accepted Answer

Yes, TP-Link Deco mesh systems are excellent for Pacific Island homes, especially those built with concrete or across multiple levels. They provide seamless WiFi coverage throughout your property, eliminating dead zones and maintaining strong signals despite structural barriers.

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